Customer Service
Accessible Love: How to Celebrate Valentine’s Day Inclusively
February 10, 2025 Valentine’s Day is all about love: romantic love, platonic love, self-love, and everything in between. But let’s be real: mainstream Valentine’s Day celebrations often assume that everyone experiences the world the same way. Restaurants are crowded and loud, gifts aren’t always accessible, and traditional date ideas may unintentionally exclude people with disabilities…. Read More about “Accessible Love: How to Celebrate Valentine’s Day Inclusively”
Clearing the Path: Why Sidewalk Accessibility in Winter Matters for Everyone
January 27, 2025 Winter can transform our neighbourhoods into picturesque wonderlands, but snow and ice create significant barriers to mobility and safety for people with disabilities. When sidewalks are inaccessible, individuals who use wheelchairs and walkers or have sight loss often face treacherous conditions that can prevent them from completing even the simplest tasks, like… Read More about “Clearing the Path: Why Sidewalk Accessibility in Winter Matters for Everyone”
New Year, New Opportunities: Making Accessibility Part of Your Resolutions
January 13, 2025 The start of a new year is the perfect time to set goals and recalibrate priorities. While personal resolutions like exercising more or learning a new skill often take the spotlight, let’s talk about something equally important—accessibility resolutions. Whether you’re a business owner, a professional communicator, or simply someone who wants to… Read More about “New Year, New Opportunities: Making Accessibility Part of Your Resolutions”
Beyond the Workplace: Inclusive Event Tips for Families and Partners
December 30, 2024 Workplace celebrations are always a highlight of the year—a chance to unwind, connect, and share moments that remind us why we’re part of a team. But what if we took those celebrations a step further? What if we extended the same thoughtfulness and inclusion to our employees’ families and partners? When planning… Read More about “Beyond the Workplace: Inclusive Event Tips for Families and Partners”
Accessible Holiday Gift Exchanges: Inclusive Ideas for the Season
December 23, 2024 The holidays are a magical time filled with twinkling lights, warm drinks, and gift-giving excitement. But let’s face it, gift exchanges, while fun, can sometimes be a little stressful. Add in the need to make them inclusive and accessible, and it might feel like you’re juggling too many ornaments at once. Here’s… Read More about “Accessible Holiday Gift Exchanges: Inclusive Ideas for the Season”
Planning Inclusive Holiday Events: How to Celebrate with Accessibility in Mind
December 16, 2024 The holidays are a time for joy, connection, and celebration, but have you ever stopped to wonder if your events are truly welcoming to everyone? As we dust off the decorations and plan our gatherings, it’s essential to think beyond the menu or the playlist. Creating an inclusive and accessible holiday event… Read More about “Planning Inclusive Holiday Events: How to Celebrate with Accessibility in Mind”
Why accessibility is good for business (and your bottom line)
November 25, 2024 Accessibility is no longer just a “nice-to-have.” Today, it’s an absolute must—for your customers, your employees, and, yes, your profits. Businesses that prioritize accessibility aren’t just doing the right thing; they’re unlocking new opportunities, reaching more people, and creating stronger, more inclusive brands. Let’s dive into why accessibility makes smart business sense…. Read More about “Why accessibility is good for business (and your bottom line)”
An Immature Response? Why organizations are failing to build digitally accessible products and services
by Hassell Inclusion Limited 2023
Every year around December, automated accessibility testing companies publish ‘State of Accessibility’ reports, telling us how accessible or inaccessible the digital world’s websites are.
These are useful. But rarely does anyone look at the ‘Why?’ behind their results… Or look at what needs to happen to help things improve…
This Research Report does just that.
Blind and deaf man can’t communicate on a flight until teen girl reaches for his hand
Well, this story is about just that. One man and one teen happened to be in exactly the right place, at exactly the right time. Their serendipitous and unforgettable connection on a 5-hour-long Alaska Airlines flight went viral, touching the hearts of more than 1 million people.
Instead Of These Ableist Words, Use Inclusive Language At Work
Stop using disability as a negative metaphor at work (and everywhere else).